Wash & Fold FAQ
Yes. We charge a flat fee, regardless of the weight or the number of items inside the bag. Make sure that the bag’s drawstring will cinch all the way closed. If the drawstring cannot fully close, remove items until it can.
We use a mild laundry detergent with no added fragrances and ingredients that are gentle on sensitive skin. No dryer sheets are used.
All wash & fold items are tumble dried on a low heat setting.
The default way that clothes will be returned is folded. We are unable to hang any clothing on hangers. We do not recommend that items that should be hung to avoid wrinkling (dress shirts, etc.) be sent to fluff and fold.
No, wash & fold clothes are not steamed or pressed after laundering. Wash & fold items are folded straight out of the dryer to prevent wrinkling.